Cancellation policy

Cancellation Policy for Roadside Delights


At Roadside Delights, we understand that sometimes plans change, and you may need to cancel an order. Please read our cancellation policy below for details on how cancellations are handled.

1. Order Cancellation by Customer

If you wish to cancel your order, please do so as soon as possible. We strive to process and ship orders quickly, so cancellations must be requested before the order has been processed or shipped.

  • Cancellation Before Shipping:
    You may cancel your order for a full refund if it has not yet been processed or shipped. Please contact us immediately at 000000000 with your order number and cancellation request.

  • Cancellation After Shipping:
    If your order has already been shipped, it cannot be canceled. In this case, you will need to follow our Return Policy to return the product once it has been delivered.

2. How to Cancel an Order

To cancel an order, follow these steps:

  1. Contact Customer Service:
    Send an email to [email protected] or call us at 00000000000 with your order number and the reason for cancellation.

  2. Receive Confirmation:
    Once your cancellation request is received, we will confirm whether your order can be canceled. If the order has not yet been processed or shipped, we will cancel it and issue a full refund.

3. Refund for Canceled Orders

If your order is successfully canceled before shipping:

  • We will issue a full refund to your original method of payment within [Insert Time Frame, e.g., 5-7 business days].
  • You will receive a confirmation email once the refund has been processed.

If your order has already been shipped and you still wish to return the item, please refer to our Return Policy for further instructions.

4. Cancellation of Orders by Roadside Delights

We reserve the right to cancel any order for reasons including but not limited to:

  • The item is out of stock or unavailable.
  • Errors in product pricing or description.
  • Issues with payment processing.
  • Suspected fraudulent activity.

In the event we need to cancel your order:

  • You will be notified promptly via email or phone.
  • A full refund will be issued to your original method of payment within [Insert Time Frame, e.g., 5-7 business days].

5. Non-Cancelable Items

Certain products may not be eligible for cancellation once the order is placed, especially customized or personalized items. Please refer to the product description to check if cancellation is possible for specific items.

6. Contact Us

If you have any questions or concerns about our cancellation policy or need assistance with canceling an order, please contact us at:

Roadside Delights
Email: [email protected]
Phone: 00000000000
Address: Australia

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